Manage Incidents and
helpdesk tickets with Altiris Helpdesk Solution
A powerful incident management tool that allows
you to ensure infrastructure availability and raise service levels
while reducing costs. Designed for quick implementation, it enables
you to manage all helpdesk calls and operation. Helpdesk Solution
is fully integrated with other Altiris components such as asset
management, remote control, and Web-based administration tools.
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Quickly restore computers
with Altiris Recovery Solution
Altiris® Recovery Solution™ protects
your organization's servers and computers with scheduled backups
allowing you to recover lost data or roll back to a known functional
state. Protection is automatic and doesn’t require user
intervention. Patented technology minimizes bandwidth usage making
Recovery Solution an excellent choice for protecting remote and
disconnected users.
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Remotely administer
your corporate environment with Carbon Copy Remote Control Solution
Carbon Copy provides access from
any Web browser to all computer in your network, plus, its powerful
management features give you the tools you need to remotely administer
your corporate environment. Reports and notification policies
track remote sessions.
All Altiris solutions can also be used as stand alone applications.
Altiris Helpdesk Solution and Carbon Copy are
components of Altiris Client Management Suite, Altiris Recovery Solution
is a component of Altiris Asset Management Suite.